When we refer to Rememo, we mean the Rememo entity that acts as the processor of your information, as explained in more detail in the Identifying the Data Processor section below.
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In addition, this agreement governs the delivery, access, and use of the Services (the ‘Customer Agreement’), including the processing of any messages, comments, or other content submitted through Services accounts (collectively, ‘Customer Data’). The user that is using services controls its instance of the Services (its ‘Workspace’) and any associated Customer Data. If you have any questions about specific Workspace settings and privacy practices, please contact the Customer whose Workspace you use. If you have an account, you can check your account for the contact information of your Workspace owner(s) and administrator(s). If you have received an invitation to join a Workspace but have not yet created an account, you should request assistance from the Customer that sent the invitation.
Information we collect and receive
Rememo allows using its services without registering on Rememo’s platform. Rememo may collect and receive Customer Data and other information data (Other Information) in a variety of ways:
Customer Data. Customers or individuals granted access to a Workspace by a Customer (Authorized Users) routinely submit Customer Data to Rememo when using the Services.
Other Information. Rememo also collects, generates, and/or receives Other Information:
Workspace and account information. To create or update a Workspace account, User
can use their google account to Sign in for the services.
Data access: The services can be used by logging in through the Google account of the customer, from the google data a customer can access the services of Rememo
Rememo uses Google services to provide its customer services. Rememo stores data that it receives by the virtue of its platform only.
Contact information. In accordance with the consent process provided by your device or other third-party API, any contact information that an Authorized User chooses to import (such as an address book from a device or API) is collected when using the Services.
Third-Party Data. Rememo does not intend to receive or share any User data from the Third-party for Marketing and advertising purpose.
Generally, no one is under a statutory or contractual obligation to provide any Customer Data or Other Information (collectively Information).
How we use information
Customer Data will be used by Rememo in accordance with the Customer’s instructions, including any applicable terms in the Customer Agreement and the Customer’s use of Services functionality, and as required by applicable law. The Customer may, for example, use the Services to grant and remove access to a Workspace, assign roles and configure settings, access, modify, export, share and remove Customer Data and otherwise apply its policies to the Services.
Rememo uses Other Information in furtherance of our legitimate interests in operating our Services, Websites, and business. More specifically, Rememo uses Other Information:
To provide, update, maintain and protect our Services, Websites, and business. This includes the use of Other Information to support the delivery of the Services under a Customer Agreement, prevent or address service errors, security or technical issues, analyze and monitor usage, trends, and other activities or at an Authorized User’s request.
As required by applicable law, legal process, or regulation.
To communicate with you by responding to your requests, comments, and questions. If you contact us, we may use your Other Information to respond.
To develop and provide search, learning, and productivity tools, and additional features. Rememo tries to make the Services as useful as possible for specific Workspaces and Authorized Users. For example, we may improve search functionality by using Other Information to help determine and rank the relevance of content, channels, or expertise to an Authorized User, make Services or Third-Party Service suggestions based on historical use and predictive models, or identify organizational trends and insights to customize a Services experience or create new productivity features and products.
To send emails and other communications. We may send you service, technical, and other administrative emails, messages, and other types of communications. We may also contact you to inform you about changes in our Services, our Services offerings, and important Services-related notices, such as security and fraud notices. These communications are considered part of the Services and you may not opt-out of them. In addition, we sometimes send emails about new product features, promotional communications, or other news about Rememo.
For billing, account management, and other administrative matters. Rememo is a free-to-use platform at this point in time the company is not charging anything from its users.
To investigate and help prevent security issues and abuse.
How we share and disclose information
This section describes how Rememo may share and disclose Information, as described in the section entitled ‘Information we collect and receive’ above. Customers determine their own policies and practices for the sharing and disclosure of Information. Rememo does not control how they or any other third parties choose to share or disclose Information.
The Customer’s instructions. Rememo may share and disclose Information in accordance with a Customer’s instructions and with appropriate consent, including any applicable terms in the Customer Agreement and the Customer’s use of Services functionality and in compliance with applicable law and legal process. Some sharing at a Customer’s request may incur additional fees.
Displaying the Services. When an Authorized User submits Information, it may be displayed to other Authorized Users in the same or connected Workspaces. For example, an Authorized User’s email address may be displayed with their Workspace profile.
Collaborating with others. The Services provide different ways for Authorized Users working in independent Workspaces to collaborate, such as Rememo Connect or email interoperability. Information, such as an Authorized User’s profile Information, may be shared, subject to the policies and practices of the other Workspace(s).
Customer access. Owners, administrators, Authorized Users, and other Customer representatives and personnel may be able to access, modify or restrict access to Information.
Third-Party Service Providers and Partners. We may engage third-party companies or individuals as service providers or business partners to process Information and support our business. These third parties may, for example, provide virtual computing and storage services, or we may share business information to develop strategic partnerships with Third-Party Service providers to support our common customers.
Third-Party Services. Customers may enable or permit Authorized Users to enable Third-Party Services. We require each Third-Party Service to disclose all permissions for information access in the Services, but we do not guarantee that they do so. When enabled, Rememo may share Information with Third-Party Services. Third-Party Services are not owned or controlled by Rememo and third parties that have been granted access to Information may have their own policies and practices for its collection, use, and sharing. Please check the permissions, privacy settings, and notices for these Third-Party Services, or contact the provider if you have any questions.
During a change to Rememo’s business. If Rememo engages in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of Rememo’s assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding or steps in contemplation of such activities, some or all Information may be shared or transferred, subject to standard confidentiality arrangements.
Aggregated or de-identified data. We may disclose or use aggregated or de-identified Information for any purpose. For example, we may share aggregated or de-identified Information with prospects or partners for business or research
To comply with laws. If we receive a request for information, we may disclose Information if we reasonably believe that disclosure is in accordance with or required by any applicable law, regulation, or legal process.
To enforce our rights, prevent fraud, and for safety. To protect and defend the rights, property, or safety of Rememo, its users, or third parties, including enforcing its contracts or policies, or in connection with investigating and preventing illegal activity, fraud, or security issues, including preventing death or imminent bodily harm.
With consent. Rememo may share Information with third parties when we have consent to do so. For workspaces registered to corporate entities, Rememo may share Information with the consent of the workspace's primary owner or authorized corporate officer. For workplaces created without a formal affiliation, Rememo may require user consent.
Rememo works hard to protect Information that you provide from loss, misuse, and unauthorized access or disclosure. These steps consider the sensitivity of the Information that we collect, process, and store, and the current state of technology. Given the nature of communications and information processing technology, Rememo cannot guarantee that Information during transmission through the Internet or while stored on our systems or otherwise in our care will be safe from intrusion by others. When you click a link to a third-party site, you will be leaving our site, and we don’t control or endorse what is on third-party sites.
To the extent prohibited by applicable law, Rememo does not allow the use of our Services and Websites by anyone younger than 13 years old. If you learn that anyone younger than 13 has unlawfully provided us with personal data, please contact us and we will take steps to delete such information.
International data transfers
Rememo may transfer your Personal Data to countries other than the one in which you live. To the extent that Personal Data is transferred abroad, Rememo will ensure compliance with the requirements of the applicable laws in the respective jurisdiction in line with Rememo’s obligations.
Data Protection Office
To communicate with our Data Protection office, please email at firstname.lastname@example.org
Individuals across the globe, including the European Economic Area, the United Kingdom, and Brazil, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information. You can usually do this using the settings and tools provided in your Services account. If you cannot use the settings and tools, contact the Customer who controls your workspace for additional access and assistance.
To the extent that Rememo’s processing of your Personal Data is subject to the General Data Protection Regulation or other applicable laws covering the processing of Personal Data such as the UK Data Protection Act and the Brazilian General Data Protection Act (Lei Geral de Proteção de Dados), Rememo relies on its legitimate interests, described above, to process your data. Rememo may also process Other Information that constitutes your Personal Data for direct marketing purposes, and you have a right to object to Rememo’s use of your Personal Data for this purpose at any time.
The user does not have any right to claim any compensation from Rememo. Rememo is a free platform and if users face any damage because of their own negligence example fraud. Rememo will not be liable for such instances.